1. Introduction

Welcome to Raghavan Naturopathy. We respect your privacy and are committed to protecting your personal and medical data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or visit our physical clinics in Patna, Purnea, and Jogbani.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as booking an appointment.

Medical & Health Data

Because we provide clinical metabolic and naturopathic treatments, we collect sensitive health information. This includes:

• Medical history and past clinical records.
• Recent laboratory test reports (e.g., KFT, LFT, HbA1c, CRP).
• List of current medications and prescriptions.
• Details regarding symptoms and lifestyle habits.

Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized healing experience. Specifically, we may use information collected about you to:

• Formulate accurate, personalized naturopathic treatment protocols.
• Schedule and manage your clinical or online appointments.
• Send you medical updates, diet charts, and therapy schedules.
• Respond to your customer service requests and health-related inquiries.
• Improve our website performance and user experience.

4. Disclosure of Your Information

We take patient confidentiality extremely seriously. We do not sell, trade, or rent your personal or medical information to third parties. We may share information we have collected about you in certain situations:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service. These providers are strictly bound by confidentiality agreements.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal and medical information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Raghavan Naturopathy
Vedant Hospital, House No. 5, New Harni Chak,
Anisabad, Patna – 800002
Phone: +91-9231421482
Email: raghavannaturopathyteam@gmail.com